Choose file

Salution

Dr.

Dr. Prof. Mr. Mrs. Miss.

Title

Doctor

Doctor Dentist Nurse Pharmacist Lab Technician Administrative Other

Full Names*

Specialization*

General Practitioner

General Practitioner Paediatrician Dentist Oncologist Cardiologist E.N.T Dietician Anaesthetist Dermatologist Gynaecology Physician Gastroenterologist Neurologist Surgeon Psychologist Psychiatrist Admin Front-Desk Healthcare Assistant Nurse Physiotherapist Dietetics

Sub-Specialization

Staff Type

Permanent

Permanent Contract Intern Locum

Access Level

None

None Viewer Editor Medical Administrator

Phone*

Email*

Access Until

BHPC or ID Number*

Patients

Batch Import CSV

#	Botsogo ID	Name	Phone	Email	Govt. ID	Address	Medical Aid Provider	Principal No.	Policy Level	D.O.B

In Queue

Click on the card below to look-up patient.

Personal Information

Botsogo ID

Patient Omang/Passport

Full Name

File No

Blood Type

Age

Gender

Medical Aid

Conditions

Family History

Habits

Allergies

Botsogo Jwame Consults This Year

Date

Patient History

Vitals

Temperature (°C)

Blood Pressure (mmHg)

Heart Rate (bpm)

Blood Glucose (mmol/L)

Weight (kg)

Height (cm)

SpO2 (%)

GCS

Update Consult

Consultation:

Symptoms/Complaint

Note

Diagnosis

ICD 10 Code

Treatment Summary

Queue Note

Private Note

Attach File

Import PDF/PNG/JPG

Update

Referral

Reason for Referral (If Applicable)

Referred To (If Applicable)

Referral From (Doctor's name if applicable)

Referral From (Practice no. if applicable)

Update

Prescriptions

Drug Name

Dose

Frequency (Daily)

Duration (Days)

Indication

Route of Administration

Oral

Oral Enteral Intravenous Sublingual Rectal Parenteral Intramuscular Subcutaneous Inhalation Other

Update

Line List for Diarrhoea Disease

Outpatient/Inpatient

OP IP

Onset of Symptoms

Type of Diarrhoea

Diarrhoea with Dehydration

Diarrhoea with Dehydration Diarrhoea without Dehydration Diarrhoea with Blood

Stool test Result

Not Taken

Not Taken Taken & Result

Stool test Result

Rota Vaccination

Status

Negative

Negative Positive Unknown

Feeding Type

Breast Feeding Only

Breast Feeding Only Formula Only Mixed

Outcome of Treatment

Update

Generate Printout

filter_list

Print

picture_as_pdf

No:	Out/InPatient	Name	Village/Town/Kgotla	Sex	Age	Date seen at facility	Date of Onset of symptoms	Type of Diarrhoea	Stool test result	Rota Vaccination	Status	Feeding type	Outcome of Treatment

Botsogo ID

Patient Omang/Passport

Rehabilitation Information

Complaint

When did the problem begin?

How did the problem begin?

Are you currently off work because of this problem?

Yes

Light Duty

Describe your pain

Dull

Dull Ache Sharp Stabbing Pins and Needles Shooting Pain Burning Throbbing Twinge Numbness|Tingling Other

Desribe your pain(If other)

Is your pain there all the time?

Yes

Does your pain fluctuate with activity?

Yes

Is your pain waking you up at night?

Yes

Do you feel you are?

Getting better

Getting worse

Staying the same

Areas of the body with severe pain

Areas of the body with moderate pain

Areas of the body with dull aches

Areas of the body with numbness or tingling

Areas of the body with radiating pain

Any previous treatment for your current condition?

Yes

Have you had diagnostic studies for your current conditions?

X-Ray MRI CT Scan Other

Diagnostic studies?(If other)

Any other problem related/unrelated to your condition?

Yes

Conditions?(If yes)

Any allergies?

Yes

Allegies?(If yes)

Any surgeries?

Yes

Surgeries?(If yes)

Medications currently taken

Do you have underlying conditions or history of injury or pain?

Are you currently pregnant?

Yes

Does your current condition limit you in carrying out job duties?

Yes

Does your current condition limit you in carrying out household duties?

Yes

What would you like to get out of physiotherapy?

Do you consent to physiotherapy treatment as prescribed by the physiotherapist?

Yes

Save save

Patient Info

Botsogo ID

Patient Omang/Passport

Full Name

Blood Type

Age

Gender

Vitals

Temperature (°C)

Blood Pressure Sys (mmHg)

Blood Pressure Dia (mmHg)

Heart Rate (bpm)

Blood Glucose (mmol/L)

SpO2 (%)

Note

Update save

New Cycle add

Print picture_as_pdf

#	Date-Time	Temperature (°C)	Blood Pressure (mmHg)	Heart Rate (bpm)	Blood Glucose (mmol/L)	SpO2 (%)	Note

Temperature (°C)

Blood Pressure (mmHg)

Heart Rate (bpm)

Blood Glucose (mmol/L)

SpO2 (%)

picture_as_pdf For Claims

markdown_copy EDI Claims XML

csv EDI Claims CSV

picture_as_pdf Internal Report

markdown_copy EDI Custom

csv EDI Custom

#	Date	Invoice Number	DOB	EDI	Custom	Patient Name	Medical Aid	Member Number	Paid Via	To Patient	To Scheme	To System

#	Botsogo ID	Name	Phone	Medical Aid	Unpaid Claims	Service	Note	Time	Stage	Invoice	Prescribe	Refer	Quote

Facilities
Personnel
Patients

Vitals Time

Consult Time

Invoice Time

Visit Time

Patients: Age Groups

Patients: Medical Aid

Patients: Minors

Revenue This Month (P)

Revenue (Scheme/Patient)

Appointment Types

Revenue By Month

picture_as_pdf Internal Report

filter_list

#	Claim Date	Invoice Number	Patient Name	Medical Aid	Member Number	Charge (P)	Paid (P)	Settlement (P)	Balance (P)

System Errors, Issues and Troubleshooting

Availability

Tier 1: Mon-Fri 7am - 7pm, Weekend, Public Holidays 7am - 7pm Tier 2: Mon-Fri 7am - 7pm, Weekend & Public Holidays 8am - 1pm Tier 3: Mon-Fri 8am - 5pm, Saturday 8am - 1pm Use already established lines of communication or contact information under Contacts

Contacts

A: Call 73174239

B: WhatsApp 73174239

C: Call 72733869 | 74009388 (M)

D: WhatsApp 74009388

E: Email support@botsogojwame.app cc mosala@botsogojwame.com

Contacts

If you have a different number than the ones listed you may continue to use it provided you Call or WhatsApp were relevant.

TAT: Turnaround time QR: Quick resolution INC: Information needed with additional context where applicable ACTION: Communication channel or mechanism to use, refer to Contacts card

Tier One

No:	Feature	Description	Action	INC	TAT	QR	Report
1	Add Patient, Queue, Consult, and/or Invoice	Not working and system does NOT show an error message	A, C, B, D	Description of problem or screenshot of page giving error	10 – 20 mins	None.	report
2	Add Patient, Queue, Consult, and/or Invoice	Not working and system gives an error message	C, D	Description of problem and system error shown	15 – 60 mins	Make changes depending on the error message	report

Tier Two

No:	Feature	Description	Action	INC	TAT	QR	Report
1	EDI	Cannot generate claims file	B	Scheme, date range, XML or CSV or manual	1 – 4 hrs	None.	report
2	EDI	Invalid format error from SHS or Medical Aid provider, or amount or number of claims mismatch error	A, E	File sent and email response received from Medical Aid or SHS	1 – 2 hrs	None.	report
3	Website	Inaccessible	A, C	All domains tried, whether you can access other websites	10 mins	Website is accessible on three domains https://botsogojwame.com \| https://botsogojwame.online \| https://doctors-bj.web.app. Try all domains, try with different device, try with different network provider.	report

Tier Three

No:	Feature	Description	Action	INC	TAT	QR	Report
1	Tariffs	Not available	B	Scheme, code, price	1 - 4 hrs	Invoice information can be added manually	report
2	Tariffs	Price is incorrect	D	Scheme, code, price	1 - 4 hrs	Invoice information can be added manually	report
3	Claims	Some invoices not paid by medical aid due to incorrect patient information	E	Response file from medical aid provider	24 hrs	1. Amend patient information 2. Open affected invoice to confirm changes 3. Refresh system 4. Confirm changes on the invoice list 5. If changes reflect resubmit claim using custom EDI, otherwise try after a few mins	report
4	Training	Don’t know how something is done	C, D	Description of what you want to do	15 mins	1. Refer to manuals	report
5	Training	Refresher Training	E	Suggested time, and date, Are there any new employees?	5 – 10 working days	In-house training, refer to manuals	report
6	Updates	Cannot see update	-	The system doesn’t have the bug fix or update	-	Because of caching updates may not immediately show. Open Private Window, or use different browser and navigate to botsogojwame.com, login as normal, update will be accessible	report
7	Deletion	Patient and/or invoice	B, E	Botsogo Jwame ID bJ000000 and/or invoice ID bJ000000-aaaaaa. If sending picture ensure, its clearly visible.	1 calendar day	N/A	report
8	General	Any other issue	B, D, E	Relevant information	1 calendar day	N/A	report
9	New	Feature Request	E	Description of feature, example of file demonstrating feature	1 calendar month	Major Updates on the weekend closest to last day of month	report

My Profile

Version 1.11.3 · Last updated on 19 November, 2025

System Invoices

Total Outstanding

Combine all outstanding invoices into one payment

picture_as_pdf

Pending

Weekly Invoices

Make weekly payments on overdue and pending invoices

Appoint

In Queue

Personal Information

Vitals

Consultation:

Referral

Prescriptions

Line List for Diarrhoea Disease

Generate Printout

Print

Rehabilitation Information

Patient Info

Vitals

Facilities

Personnel

Patients

System Errors, Issues and Troubleshooting

Availability

Contacts

Contacts

Tier One

Tier Two

Tier Three

Latest Updates and changes

My Profile

admin_panel_settings Account Security

System Invoices

Total Outstanding

Weekly Invoices