Payment Agreement

Botsogo Jwame — Facility Billing Terms

Effective Date: 20 November 2025
Last Updated: 17 June 2026

This Payment Agreement ("Agreement") is entered by the facility (its legal person, license holder and personnel), hereinafter referred to as the "Facility" and Botsogo Jwame Proprietary Limited, a private company limited by shares, hereinafter referred to as the "We/Us/Our" pertaining to the Facility's use of Botsogo Jwame System ("System"). This Agreement is read with the Terms of Service.

1. Payment Terms

1.1 Service Fee

The Facility agrees to a non-refundable lifetime onboarding fee as specified.

1.2 Consultation Fees

The Facility agrees to collect a fee as part of each invoice for every consultation on Our behalf.

2. Invoice and Settlement

2.1 Invoice Calculation

Our system shall automatically calculate the service fees for each facility based on each valid invoice.

2.2 Invoice Schedule

Invoices will be generated as per the schedule in Table 1 and automatically.

Each invoice shall be settled no later than the 30th of each month (2nd for March for February invoices), including the invoice generated on the 28th.

2.3 Notification

When an invoice is generated the facility will receive an email, in-app and/or SMS notification.

The emails are sent via system@botsogojwame.online. Facilities are to ensure that this email is marked as not spam.

2.4 Invoice Access

Facilities can also view invoices under the Account tab. The status of each invoice will be indicated.

Facilities are therefore expected to be up-to-date in remittances regardless of whether they received notifications.

Table 1: Invoice Schedule

3. Payment Collection

3.1 Facility Collection

The facility shall collect the total service fee amount directly from the patients when billing.

3.2 Facility Responsibility

The facility shall be responsible for the collection, management, and disbursement of the service fees to Our bank account as specified in the invoices.

4. Late Payments

4.1 Late Payment Consequences

If a facility does not pay their invoice on or before the specified settlement date it may result in Us charging a late payment fee of 2% of the outstanding balance. After one month from the original due date, if no valid reason has been given and the invoice remains unpaid, We may also limit the facility's access to the system until the invoice is paid in full.

5. Termination

5.1 Termination Clause

This Contract may be terminated by either party with written notice. In the event of termination, the facility will be responsible for paying all outstanding invoices includes those not yet generated within the agreed-upon terms and conditions.

6. Governing Law

6.1 Legal Jurisdiction

This Contract shall be governed by and construed in accordance with the laws of Botswana.