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Payment Agreement

Effective Date: 20/11/2025
Last Updated: 20/11/2025

This Payment Agreement ("Agreement") is entered between the facility, its license holder and its personnel, hereinafter referred to as the "Facility" and Botsogo Jwame Proprietary Limited, a private company limited by shares, hereinafter referred to as the "We/Us/Our" pertaining to the Facility's use of Botsogo Jwame System ("System").

1. Payment Terms

1.1 Service Fee:

The Facility agrees to a non-refundable onboarding service fee.

2. Invoice and Settlement

2.1 Invoice Calculation:

Our system shall automatically calculate the service fees for each facility.

2.2 Invoice Schedule:

Invoices will be generated as per the schedule in Table 1. Each invoice should be settled on or before the last settlement date as outlined in the table.

2.3 Notification:

When an invoice is generated the facility will receive an email, in-app and/or SMS notification.

2.4 Invoice Access:

Facilities can also view invoices under the Account tab. The status of each invoice will be indicated.

Table 1: Invoice Schedule

Invoice DatePeriod Covered in InvoiceLast Settlement Date
7th28th of previous month to 6th16th
14th7th to 13th23rd
21st14th to 20th1st
28th21st to 27th10th

3. Payment Collection

3.1 Facility Collection:

The facility shall collect the total service fee amount directly from the patients when billing.

3.2 Facility Responsibility:

The facility shall be responsible for the collection, management, and disbursement of the service fees to Our bank account as specified in the invoices.

4. Late Payments

4.1 Late Payment Consequences:

If a facility does not pay their invoice on or before the specified settlement date it may result in Us charging a late payment fee of 2% of the outstanding balance. After one month from the original due date, if no valid reason has been given and the invoice remains unpaid, We may also limit the facility's access to the system until the invoice is paid in full.

5. Termination

5.1 Termination Clause:

This Contract may be terminated by either party with written notice. In the event of termination, the facility will be responsible for paying all outstanding invoices within the agreed-upon terms and conditions.

6. Governing Law

6.1 Legal Jurisdiction:

This Contract shall be governed by and construed in accordance with the laws of Botswana.

By accepting this Contract, the facility acknowledges and agrees to the payment terms and conditions as outlined herein.